MobileFlow is a SAAS Cloud based application serving the needs of the telecommunications industry, with an emphasis on the needs of the telecomunication dealer, and the needs of the corporate and SMB clients that they serve.

 

This application has procured and fulfilled over 300,000 orders for some of Canada’s biggest clients, including the top five banks, automotive clients, financial investment instituions, and many of the country’s largest manufacturers. MobileFlow has allowed these dealers to activate and upgrade thier fleets of mobile devices, repair their broken devices and manage all service requests their clients may have.

 

MobileFlow continues to grow and develop as the market needs evolve. The product has enhanced functionality to handle SIM only activities, BYOD projects, and SIM pairing with unlocked devices. More recently we have started to manage secure disposal and recycling of their devices, providing guaranteed security of corporate data and environmental material management.

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Designed Specifically for the Mobile Dealer Environment

Everything a Mobile Dealer needs, out of the box.

The MobileFlow application has supported some of the most successful telecommunication dealers in the country, and in that process has grown to fill the needs of these dealers and their massive corporate clients. If future clients need additional functionality, the modular nature of the product makes this possible, and easily integrated into a modern, user friendly back office.
Automated Product Pricing
  • Upload carrier price grids exactly as they are provide from the Carrier (xlsx,etc)
  • One button click updates hundreds of prices in seconds
  • Price grids supported for Rogers, Bell, TELUS, Koodo, Fido
Secure Data Collection
  • Collect credit card information for payment
  • Collect Credit check information effortlessly and securely
  • Collect employment verification documents easily
  • Mitigate consumer fraud by asking for photo id upload
Order Procurement and Fulfillment
  • Curbside Pickup/Pickup in Store
  • Activation
  • Upgrade
  • Device Replacement
  • BYOD
  • Accessory ordering and bundling
  • SIM activations of non-carrier devices
  • Digital Signature Capture
  • Powerful cart based multiple ordering and bundling
mobileFlowLifecycle
Service Requests
  • MDN Change
  • Plan Change
  • Address Change
  • Etc, etc
Waybill Generation
  • One click shipping waybill generation
  • Supports Purolator, UPS
GEO based order funneling
  • Multi-location geographical load balancing
  • Handle high volumes easily across dealer locations, based on the closest location to the client
Client administration/approval
Service Requests
Repair processing and loaner tracking

Designed Specifically for the Mobile Dealer Environment

Everything a Mobile Dealer needs, out of the box.

The MobileFlow application has supported some of the most successful telecommunication dealers in the country, and in that process has grown to fill the needs of these dealers and their massive corporate clients. If future clients need additional functionality, the modular nature of the product makes this possible, and easily integrated into a modern, user friendly back office.
mobileFlow_flow
Unlimited custom sales portal environments
Sales Portals can be easily created in minutes, and common business rules such as credit check and contract requirements can be enabled with the click of a button. Complex portals can be cloned and modified to make fast work of bringing on new clients, starting new projects, or to present in an RFP response to show online readiness and proficiency.
Branding and Content Management
Portals can be easily branded to give any look and feel to any portal. Template colouring and easy image upload allows a portal to be themed easily, for any opportunity. Dual language content and messaging is easily managed to speak directly to the intended audience. Content may be cloned between portals and then modified to meet any need.
Responsive Content Building
Our new content builder enables dealers to build beautiful, responsive content easily. The drag and drop interface lets anyone create powerful pages and content easily. Order filtering actions allow next-level control of client sales workflows.
Product Catalogue
Place any products and plans into the portal and the business rules will enable the workflows, and present the catalogue to the client. Use default pricing or override pricing for specific portals, and control naming and plan association to fit the exact opportunity need.
All aspects of Rogers Business - now including FIDO!
The MobileFlow platform supports all things Rogers: Consumer Infinite, RPP, Corporate, even Fido
Load the Rogers Consumer and Corporate Price Grids
All Rogers supplied price grids are supported. Make hundreds of changes and updates in seconds.
Portal product selection supports regional product plan associations
Portals support the complexity of the Rogers consumer product pricing, making it simple to display all product options in a single portal.
TELUS EVS
MobileFlow supports EVS, including various options of engagement.
Load the TELUS Partners price sheets for automatic pricing
Make manual price changes a thing of the past. Configure your products to link to the Partners price sheet and update all products in one simple step. All current price grids are supported.
Support for the new YourChoice and Regional Corporate plans
Competitive products cannot adequately handle the complexity of the new Primary and Add-a-Line plans from TELUS EPP. MobileFlow supports divided voice/data plans, and has added regional support for national corporate clients.
Bell EPP
Bell’s new to EPP, and we can help. We are optimized to engage Bell EPP clients.
Load the Bell price grids for automatic pricing
Make manual price changes a thing of the past. Configure your products to link to the Bell price sheets and update all products in one simple step. All current price grids are supported (Consumer, SmartPay (DRO), Corporate.

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