e-Commerce for telecom

How to sell telecom online without rebuilding it from scratch.

Phones, plans, hardware tiers, customer types, carrier rules — telecom selling has more moving parts than off-the-shelf e-Commerce was ever designed for. This is the playbook our dealers, distributors, and carriers use to sell complex telecom products online.

One platform. Built for Telecom.

Unlimited storefronts and ordering portals — any customization. Configured, not custom-built.

store.[client-a].xyz
Dealer storefront on MobileFlow
Dealer e-Commerce Storefront Consumer · Corporate Self-Serve
voyage.[client-b].xyz
Employee Purchase Program portal on MobileFlow
Employee Purchase Program Corporate · Association Pricing
15+ years
selling telecom online
750,000+
orders fulfilled
100+
dealers & partners
CANADIAN BANK GOVERNMENT TELECOM AUTOMOTIVE MANUFACTURING

The Operating Problem

Why most telecom dealers still don't sell online.

More than half of telecom dealers still take orders by phone, email, or spreadsheet — not because they want to, but because generic e-Commerce platforms can’t price the way carriers actually price. Here’s what makes telecom different.

PURCHASING OPTIONS

One device, many ways to buy it.

Outright, financed, device return, BYOD. Each path has its own price, its own commitment, and its own paperwork.

PRODUCT + PLAN TYPES

The plan changes the price of the device.

A phone on a 100GB plan and a phone on a 50GB plan are not the same product — and neither is the same on a 24-month vs. month-to-month term.

CUSTOMER TYPES

Every customer sees a different store.

Small business, corporate, EPP, government — each gets its own catalogue, pricing, business rules, and approval flow.

UPDATES FROM THE CARRIER

Pricing changes daily, not monthly.

Carrier promos, hardware credits, plan changes — if your store needs a developer every time the price sheet moves, it stops being a store.

The Playbook

Four step guide to selling telecom products online.

A proven sequence for telecom dealers. None of it requires new headcount, a six-month integration, or a custom build. Most teams are live in under two weeks.

01

Model how you actually price.

Map devices to plans, terms, and purchasing options the way your carrier sheets do — not the way Shopify wants you to.

02

Customize your ordering portals.

Each portal is fully customizable. Build high-converting portals by following best-practice tutorials in our Training & Support Centre.

03

Let your team manage the store, not your developer.

Everything managed in-app, by the people who already know the business.

04

Optimize portals with data-driven insights.

Use traffic and conversion data in our Webstats Tool to guide how your portals evolve over time to improve performance.

The Toolset

A platform packed with telecom-specific features.

MobileFlow is our flagship application — a turn-key e-Commerce and ordering platform with every telecom-specific mechanic the playbook calls for, already in the box.

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Carrier Auto-Pricing

Plug in the carrier sheet. Devices price themselves across every plan, term, and option.

Hardware Catalogues

Curated, kept-current device catalogues with images, specs, and accessory pairing.

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Complex Order Routing

Approvals, splits, holds, escalations — encoded once, enforced everywhere.

Customer Type Segmentation

Different prices, different catalogues, different rules — under one storefront.

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Discount Groups & EPP

Built-in employee purchase plan lookup and group-based discounts that apply automatically.

Traffic & Conversion Analytics

The Webstats Tool shows you where customers convert, where they drop, and what to fix.

Plans + Add-ons

Plans, voice/data tiers, device protection, accessories — sold as a single configurable bundle.

Purolator Integration

Fulfillment, labels, and tracking built into every order.

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Content Cloning & Linking

Spin up a new store or duplicate a customer storefront in minutes — not weeks.

Why WyrkFlow?

A trusted provider, flexible solutions, easy to do business with.

We've spent 15+ years removing the friction from selling telecom online. It's in our DNA — which is why dealers and carrier partners alike work with us.

Ready when you are

Tell us how you sell telecom — we'll show you how to do it online.

Book a 30-minute demo. We'll walk you through a portal configured for a business like yours, and answer every carrier-specific question you bring.

Connect with us for anything sales, e-Commerce, apps, or tech

Please provide us with some information about your business and we'll get you in touch with one of our experts.

Get the e-Commerce for Telecom playbook

The same workflow patterns we deploy for enterprise teams — written up as a step-by-step guide you can share with your operations lead.